Integrated invite-only feedback management system for all sectors

THE RIGHT PLAN FOR YOU

RateUZ is designed to grow with you, which is why we offer
packages for every type, and size, of business.

ESSENTIAL

£79

per month
(exc. VAT)

Up to 200 feedback request emails per month.

Whether you’re just getting started with reviews or you’re a business that’s still scaling, Essential has everything you need to start listening to your customers

What's included:
  • Collect product and service reviews
  • Collect photo and video reviews
  • Reply to feedback
  • Comprehensive reporting suite
  • Google stars eligibility
  • Display reviews on your website
  • Share reviews on social media
  • Unlimited user accounts
MOST POPULAR ESSENTIAL PLUS

£139

per month
(exc. VAT)

Up to 500 feedback request emails per month.

If you want to begin understanding your customer loyalty and start to track trends in your feedback, Essential Plus is for you.

What's included:
  • Collect product and service reviews
  • Collect photo and video reviews
  • Reply to feedback
  • Comprehensive reporting suite
  • Google stars eligibility
  • Display reviews on your website
  • Share reviews on social media
  • Unlimited user accounts
  • Measure loyalty with Net Promoter Score®
  • Tag and track themes in your feedback with Insight Tags
  • Include your Feefo reviews in your Facebook ads with Advertising for Facebook
ADVANCED

£249

per month
(exc. VAT)

Up to 2,500 feedback request emails per month.

Get the most out of your customer feedback by gaining access to even more Feefo tools designed to help you truly understand your business and improve your customer experience.

What's included:
  • Collect product and service reviews
  • Collect photo and video reviews
  • Reply to feedback
  • Comprehensive reporting suite
  • Google stars eligibility
  • Display reviews on your website
  • Share reviews on social media
  • Unlimited user accounts
  • Measure loyalty with Net Promoter Score®
  • Tag and track themes in your feedback with Insight Tags
  • Include your Feefo reviews in your Facebook ads with Advertising for Facebook
ENTERPRISE

£79

per month
(exc. VAT)

UFeedback volumes tailored to meet requirements.

A partner not a platform. Customer experience is core to your business, and you need a trusted enterprise-level CX partner to help turn that insight into action.

What's included:
  • A Feefo package completely tailored to you based on your business's goals and objectives
  • A dedicated Customer Success Manager to help your business reach its objectives
  • Quarterly review meetings, so we can discuss your progress and ensure you're getting the most out of our platform
  • Full migration support to make your move to Feefo as simple as possible

Why RateUZ?

RateUZ is designed to grow with you, which is why we offer
packages for every type, and size, of business.

DESIGNED TO KEEP PEOPLE ON YOUR SITE

We know you work hard to get people to your website, so why would you want a reviews platform that diverts traffic to its own website? RateUZ doesn’t.

TRUSTED AND VERIFIED FEEDBACK

RateUZ is different because we only collect verified feedback from people you know have used your business, so all the insight you gain from your reviews can be used to make meaningful business decisions.

DESIGNED TO KEEP PEOPLE ON YOUR SITE

We know you work hard to get people to your website, so why would you want a reviews platform that diverts traffic to its own website? RateUZ doesn’t.

Get even more value from RateUZ by adding these feature

RateUZ is designed to grow with you, which is why we offer packages for every type, and size, of business.

Performance Profiling

Get a deeper understanding of how your customers really feel about every aspect of your business

Smart Themes

Keep customers on your website and improve conversions by helping them find the most relevant feedback to them.

RateUZ Surveys

Collect private, anonymous feedback from customers anywhere in their journey with you, on any channel.

Campaign Manager Tool

Improve response rates by talking to each of your different types of customer using tailored feedback campaig

Advertising for Facebook

Increase Facebook ad conversion rates by seamlessly adding your RateUZ reviews into your ads.

Insight Tags

Better understand customer opinion by tagging, tracking and reporting on the themes most important to your business.

Net Promoter Score

Improve customer loyalty, stop issues from escalating and measure yourself against the competition

Review Enhanced Ads

Create better performing PPC campaigns by making your best reviews part of your ads.

RateUZ Places

Measure the performance of your high street stores by collecting feedback from in-store shoppers.

Calculate the ROI of reviews for your business

Enter your monthly metrics to calculate potential return on investment.